It’s alarmingly simple, making you wonder why it wasn’t available at the
turn of the century, the time when Napster was striking fear into the hearts of
chart-topping musicians everywhere.
So what’s changed? The technology
is easier to develop these days, but the technology was always there. If Napster and the progeny that’s replaced it
over the last 12 years could put together an easy to navigate, unlimited
database of music for almost anyone to use, then why could the record companies
do the same.
In defence of the record companies (in terms of business only), they
were suddenly being asked why they couldn’t work together to make music cheaper
and more accessible. Obviously this
costs money and time, and what if you got it wrong? Record companies had for too long been
accustomed to the same business model, which bred an inability and aversity to
change.
When Napster came along, they had no idea what to do, so they sued
everyone.
Spotify is the creation of a business that is not a record company, and
this is both sad and good. It’s sad that
the record companies couldn’t have created this technology years ago, but good
in that the paradigm has shifted to allow new platforms to emerge. These companies and their music innovations
are young, their built upon a spirit of innovation, where risk is paramount and
the rewards are few, except for those that succeed.
Maybe Spotify will go the way of many IT start-ups and be gone within a
few years, it’s very possible. Maybe
they won’t, maybe their enthusiasm for creation, and their passion for new IT,
creates an industry of innovation that launches us into a rich era of music
culture.
With the major job losses falling at Fairfax this week, the idea of companies as connected
to their audience has become more and more important. Fail to interact with the people that use
your products, and you might miss the fact that no-ones using your products at
all until it’s too late (hello newspapers).
Music consumers will need to be a reflection of the record companies, if
record companies are to survive. Record
companies need to change industry standards like the Iphone did, and give us
new ways to interact with music (like Spotify has), and then they might just
start to win us back.
In my mind, they’ve got a lot of making up to do.
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